Job Description

As the Sr Client Service Rep, you will serve as the client advocate and will be responsible for the client satisfaction based on task ownership and accurate resolution in a call center environment. You will manage a high volume of tasks that require you to leverage various resources to identify the client’s need, clarify and communicate information, research issues, and provide effective resolution while keeping the client satisfaction at the core of every decision and behavior.

Qualifications

Minimum of 3 years experience in this field is required. Qualified candidates for this role will possess the following education, experience and skills:

• Demonstrated strong and effective verbal, written, and interpersonal communication skills
• Must be team-oriented, possess a positive attitude and work well with others
• Ability to prioritize and multi-task in a flexible, fast paced and challenging environment

Key Responsibilities

• First Key Responsibility
• Second Key Responsibility
• Third Key Responsibility