Job Description

To provide troubleshooting assistance and education via social media outlets about installation and use of TechSavvy products to residential customers in order to minimize truck rolls and repeat calls. Presents additional or upgraded service opportunities to customers and completes the service order or provides warm transfer to sales to complete the service order.

Qualifications

Minimum of 3 years experience in this field is required. Qualified candidates for this role will possess the following education, experience and skills:

• Demonstrated strong and effective verbal, written, and interpersonal communication skills
• Must be team-oriented, possess a positive attitude and work well with others
• Ability to prioritize and multi-task in a flexible, fast paced and challenging environment

Key Responsibilities

• First Key Responsibility
• Second Key Responsibility
• Third Key Responsibility